Returns & Exchanges
At Toys"R"Us Fashion, we want you and your little ones to love every outfit, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether it's a size update or a change of heart, we make the exchange process as simple as possible.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Items
Place the unwashed and unworn apparel in its original packaging, ensuring all designer tags and hygiene seals are still securely attached.
- 3.Ship It Back
Drop off your package at any authorized courier location or schedule a home pickup through our online returns portal.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
